Monthly Article Archives: February 2014

A Lack of Respect in the Work EnvironmentRobert Brooks, Ph.D.

I have received many comments in response to my last two articles.  In my December piece I discussed bullying in the workplace, advocating for the emergence of what Daniel Goleman, Richard Boyatzis, and Annie McKee call “resonant leaders,” that is, individuals with high emotional intelligence and empathy who “drive emotions positively” and bring out the best in everyone. Last month I examined the concept of “engagement,” citing a comprehensive report released by Gallup, Inc. that was titled “State of the American Workplace: Employee Engagement Insights for U.S. Business Leaders.”  The Gallup researchers found that only 30% of American employees across a number of settings felt engaged in their work, displaying enthusiasm and commitment and helping to move their organization forward.  Another 52% were categorized as “not engaged.”  They were described as “sleepwalking through their workday, putting time—but not energy or passion—into their work.” A third group, which comprised 18% of employees, were labeled “actively disengaged,” characterized as “more or less out to damage their company.  They aren’t just unhappy at work; they’re busy acting out their unhappiness. . . .  Whatever the engaged do—such as solving problems, innovating, and creating new customers—the actively disengaged try to undo.”   These negative behaviors,

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